North Miami Beach transit ridership more than doubled after a route redesign
A city-hired mobility firm used ridership data to redesign bus routes and add on-demand shuttles, and monthly riders grew from about 4,000 to 10,000.

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This story was reported and published by Smart Cities Dive. What follows is our summary of it, and why it matters for people writing policy.
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According to the reporting, North Miami Beach partnered with transit provider ProKel Mobility starting in 2021 to study ridership data and redesign the city's bus routes, add on-demand electric vehicles, and connect riders via an app to regional Miami-Dade Transit, Tri-Rail and Metrorail service. Monthly ridership rose from roughly 4,000 to 10,000, wait times fell on some routes, and the company's investment is projected to save the city more than $1.5 million over the life of its contract. For smaller cities weighing whether to outsource transit redesign versus running it in-house, the concrete before-and-after ridership numbers make this a useful reference point.
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